For starters I am a guy, and my hair is not as long as most whom probably are using this product will have. I have very thick, coarse, 4c type hair that tangles easily and experiences a lot of shrinkage. With this product, leaving it in for 20 minutes has chemically straightened my hair. The instructions and everything you will need comes right in the box. I appreciate the Super, as before I bought a Regular and it only barely curled my hair. This will work out tangled hair and you will find it gives you length - but maintenance is key. It can be a challenge to maintain the straightness especially if your hair is short like mine which makes retouches near impossible because I have to reapply to my already relaxed hair to get to the new growth. But for those with longer hair you will be very pleased with this product I assure you :)Ok, so I am a white guy. My hair is naturally curly and I hate curly hair. My wife used to always use these kind of relaxers but she passed away recently. I called the salon and they said they could do it for 280.00 - I was like yeah, ok, I'll get back to you. I came on Amazon and ordered this figuring I'd just try it myself. WOW, IT'S FREAKING AMAZING. I saved 275.00 and my hair is straight as can be. I watched a few you tube videos and just did it myself. I will 100% be buying this product again when my hair gets curly. I didn't feel much burn at all to be honest and I didn't use vaseline as suggested.Is very Good product, the moisturizer is amazing my hair is curly and the softness was unbelievable.For me is good value for money.?just bought it for the conditioner and repair moisturizer, good perm tho, wish they sold everything else without permI might not be the target audience for this product as a 25 year old white man. But from the time I was young, I haven't been able to use any hair products, and it's frustrated the hell out of me. I tried everything (and I mean EVERYTHING) under the sun to get the hair I wanted. I tried argan oil, hair masks, mousse, pomade, coconut oil, leave-in-conditioner, gel, curly girl method, shampoo every day, never shampoo, and not a single thing worked, until today.My goal was never straight hair, but my curls just seemed to get dryer and tighter the more I worked with them. It was so frustrating I shaved it all off more than once. I can't say how happy I am to look in the mirror and see the hair I've always wanted.It went from dry frizzy corkscrews to relaxed moisturized loose curls in less than an hour. I wish I had known it was this easy when I was younger. I don't even need to use product if I'm not feeling it. I don't know how to express how big of a deal this is. If I forgot product on a normal day it looked like I stuck a fork in an outlet.As far as my application, I tried a strand on the side of my hair first for 10 minutes. I knew I was gonna cut it all off if it didn't work anyways so it wasn't a big deal. It came out pretty good, and still had the curl, so I knew it was a go. I applied it all and waited the 10 minutes (I ended it at 8 because it took me a while to work it all in) and then showered. And shampooed. Then shampooed again. I must have shampooed 5 times before the bubbles went white. It's a very subtle pink so it's hard to see. I'd have to say that was the only somewhat frustrating part of the process. Everything else was easy, even if you're a first timer like me.If you've read this far, just send it. This is hands down the best $5 I've spent in my life.If you're a man and you're nervous, don't be. If you're white and you're wondering if this will work on your hair, it will. This is the product you're looking for.No damage to package came quicker than expected . Very satisfied with this I’ve used this before .It arrived on time it's different from me using a couple of years ago just put a relaxer in my hair from going natural ?Not one strand of my hair fell. It is easy to do and manage. Good results.I was so excited to use this product and saw many good reviews but it just didn’t work the same for me. I followed the instructions well and carefully but I noticed my hair felt soft and tangly that it was unhealthy. Clumps of hair were falling off as I tried to rinse out the product and at that point, I didnt know if i should proceed to the next steps.I am very disappointedPS theres more hair lost than picturedThis relaxer dissolved my hair in less than 4 minutes. Please don't buy. The first picture after relaxer, The second was my before relaxer.... please don't buy.Two things: 1...this is only 2 uses if you have short hair...you need the whole kit if you have long hair. 2...I have very fine, wavy hair, and left the product in about 10mins longer than instructions stated, and still did not straighten my hair very muchThe product is one I have used before, but I have yet to use this particular box yet. The box it came in was in poor shape, torn and mangled, but the products inside seem to be in good shape. The wait time for shipping was longer than expected.My daughter has used hair relaxers over the years. I wish she loved her curls as much as I do! Although we have used many no-lye relaxers, we hadn't used this one before. This is the first time she said to me that her scalp was not irritated, nor did it feel like it was burning. I will definitely repurchase when needed!